Related sections
POS Pro
Check my POS Pro order statuses
Keep track of your past orders by viewing order statuses for all the orders you've taken with POS Pro.
Read ArticleEdit an order with POS Pro
Change an ongoing order with POS Pro to edit the order or cancel an order entirely. Here’s how it’s done.
Read ArticleTake orders with POS Pro
Accept orders in-person or online with POS Pro. From opening an order to taking payment, here’s how to take an order.
Read ArticleManage my cashbook
Deposit cash in your cash drawer when opening a new till or withdraw cash when cashing up at the end of the day.
Read ArticleCreate custom discounts with POS Pro
Set up discounts for customers with POS Pro then apply discounts to your products at checkout.
Read ArticleConfigure my POS Pro printer setup
Change the roles your POS Pro printers perform by assigning default printers to different product types and amending your printer settings.
Read ArticleConnect additional POS Pro hardware
Complete your POS Pro hardware setup by connecting a barcode scanner, price display and a buzzer to inform kitchen staff when orders arrive.
Read ArticleCustomise product pricing with POS Pro
Set variable prices for your products or sell products based on weight or time.
Read ArticleCategorise my products with POS Pro
Create categories to help organise the products in your POS Pro product catalogue at checkout and set default behaviours for different categories.
Read ArticleOpen a till with POS Pro
To start accepting orders each day, you’ll need to open your till. You can also set the amount of cash in your cash drawer to make it easier to track using the cashbook.
Read ArticleCreate a product catalogue with POS Pro
Set up a product catalogue to use with POS Pro to simplify the checkout process. Here’s how it works.
Read ArticleSet a service fee
Set a standard service fee for orders taken with POS Pro to add an extra percentage to cover service costs.
Read ArticleSet up fast payments
Immediately open a new order after closing the previous one with fast payment mode to keep the orders flowing quickly in fast food or takeaway establishments.
Read ArticleTrack the performance of my business
POS Pro offers a range of reports to help track your business’s day-to-day and long term performance. Keep track of your numbers with POS Pro.
Read ArticleCash up a till
When you close a till, you’ll also need to count up the money collected during the shift. Here’s how it works.
Read ArticleResolve printer connectivity issues
Printer disconnected? When the "Can’t connect device" error message shows, here’s how you can reconnect your printer to resume printing.
Read ArticleManage a deposit in your POS Pro
In order to manage deposits for items like rentals or refundable purchases, you can set up a deposit system using product options and negative price products. By following these steps, you'll be able to include a deposit in your product orders, track it separately, and refund the deposit when the customer brings the item back.
Read ArticleCheck my POS Pro subscription
Keep track of your POS Pro subscription by checking how many active licences you have and which devices they’re connected to.
Read ArticleTrain new employees on POS Pro
Activate training mode so new employees can learn how to take, edit and cancel orders to get experience using POS Pro without impacting your cashbook or reports.
Read ArticleCreate menus
Create specific menus for your restaurant with special prices for different occasions. For example, a standard menu or happy hour menu.
Read ArticleEdit my menus
Make changes to the set menus you’ve created with POS Pro by adding or removing items from a menu or editing menu details.
Read ArticleCreate optional extras
Set up optional extra to add to products during checkout so customers can customise their order. Here’s how it works.
Read ArticleUpdate product details
Manage your product catalogue by making changes to items or deleting them completely. Here’s how it’s done.
Read ArticleCustomise my POS Pro setup
Tailor your POS Pro experience by activating and setting up various features that work to customise your checkout experience.
Read ArticleConfigure additional iPads
Use multiple tills with POS Pro by configuring a setup with multiple licences and iPads so you can take orders in several spots.
Read ArticleWhat's POS Pro?
POS Pro offers an all-in-one point of sale experience, allowing you to simplify your ordering, payments and reporting all in one place.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleIs my card reader compatible?
Check if your card reader can connect to the smart phone, tablet or POS device you're using and what compatibility requirements there are for using our apps.
Read ArticleSet up my POS Pro hardware
Get set up with POS Pro by setting up your iPad and connecting your hardware, such as a printer, card reader and cash drawer.
Read ArticleSet up a barcode scanner
Connect a barcode scanner and configure its settings so you can scan and add items to the cart at checkout using barcodes.
Read ArticleMy barcode scanner won't connect
When you scan the pairing barcode in the app or on your POS system, your scanner should beep three times. If it doesn't, you may need to troubleshoot your barcode scanner's connection.
Read ArticleIs my barcode scanner compatible?
Check if your barcode scanner is compatible with the SumUp app and POS devices.
Read Article