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The Business Account allows you to receive next day payouts while also offering a way to keep your business and personal money separate.
Read ArticleStrong Customer Authentication (SCA) provides an additional level of security for each transaction and helps to prevent fraud. Here's how to set up Strong Customer Authentication with SumUp.
Read ArticlePermanently cancel your SumUp Card if you don't want it. This is not for freezing lost cards, instead scroll to the bottom for instructions on reordering.
Read ArticleIf for any reason you need to change your SumUp Card PIN, you can do so easily on your SumUp profile.
Read ArticlePlace a temporary block on your SumUp Card if you suspect suspicious activity or misplace your card. You can easily unblock your card again later.
Read ArticleLost your SumUp Card? Cancel your SumUp Card and order a replacement card with a few quick clicks if yours is lost, stolen or damaged.
Read ArticleHow do I get my money back? Recovering payments is only possible in specific circumstances. Here’s what you need to know.
Read ArticleThere are payment limits on your SumUp Card to protect you should it be lost or stolen. Find out what these limits are and how you can change them.
Read ArticleThere are some limits to the amount of money you can send with your Business Account. You can contact Support to change these limits.
Read ArticleWhy was your SumUp Card payment declined? Check out these common causes of card payment failure and see what you can do to correct the issue.
Read ArticleThere are a couple of reasons why your Business Account money transfer might not work. Find out what causes transfers to fail and what you can do about it.
Read ArticleDirect debits are an arrangement allowing a third party to charge a specific amount from your account on a specified date. Here’s how to set up a direct debit with your SumUp Business Account.
Read ArticleYou can refuse a direct debit payment at any time. However, doing so without your creditor’s approval could result in penalties from the creditor. It’s also possible to recover direct debit payments. Here’s what you need to know.
Read ArticleStop upcoming transfers before the money leaves your Business Account. Always check with creditor's before cancelling transfers to avoid penalties.
Read ArticleSumUp doesn’t provide paper statements, instead, you can check and download account statements on your SumUp profile. It’s quick, easy and kinder to the trees.
Read ArticleObtain proof of payment when your send a transfer with your SumUp Business Account by downloading transfer statements as a PDF.
Read ArticleCheck the status of upcoming and sent transfers with your Business Account to stay on keep an eye on where your money is.
Read ArticleSave account details for those you regularly send money to with your Business Account. Edit contacts or remove them entirely to keep your contact list updated.
Read ArticleSend one off or recurring payments with your Business Account quickly and easily to other EUR accounts in SEPA countries to help manage your finances.
Read ArticleCheck your account details, including where to find your IBAN, so you can receive transfers to your Business Account.
Read ArticleWe all like to know how much money we have in our account. With that in mind, here’s how you can quickly check the balance of your SumUp Business Account.
Read ArticleOnce it arrives, you'll need to activate and set up a PIN for your SumUp Card before it can be used. Here's how it's done.
Read ArticleIf it hasn't arrived after 17 days, here's how you can re-order your SumUp Card with just a few clicks.
Read ArticleFind out how your SumUp Card makes its way from us to you, including expected card delivery times and what happens if your card is lost in the post.
Read ArticleYou can quickly and easily order a SumUp Card via your SumUp profile or the app. Here’s what you need to do.
Read ArticleYour SumUp Card is a prepaid Mastercard that allows you to make card payments online and in person and withdraw cash using money from your Business Account.
Read ArticleThere are no up-front or monthly costs for the card, however there are some withdrawal fees if you surpass your monthly limit. Here's what you need to know.
Read ArticleAdd money to your Business Account by either changing your payout settings or transferring money directly from another account.
Read ArticleBy requesting a chargeback, you can dispute payments and try to recover your money. Chargebacks are complex and don't always succeed. Here's what you need to know.
Read ArticleYou can request refunds for direct debits payments taken from your SumUp Business Account using the SumUp App. Here’s how to do it.
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