Support

Air Card Reader

Improve my Air Reader’s performance

Get the most out of your SumUp Air Reader with tips and tricks on how to use it best. From battery life to updating your reader, here’s what you need to know.

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My SumUp Air won’t connect via Bluetooth

Can't connect to your phone or tablet? Find out how to quickly troubleshoot connectivity issues and reset your SumUp Air's Bluetooth so you can return to your sales as quickly as possible.

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Set up my Air Card Reader

Set up your SumUp Air Card Reader and connect to the SumUp app via Bluetooth so you can start getting paid with SumUp. Here's what you need to do.

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SumUp Air: Accepting card payments

Accepting card transactions with the SumUp Air Card Reader is super easy. Here’s how you can do it and start taking payments with your Air Reader.

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SumUp Air: Overview

SumUp Air is a great addition to your business. It works in connection with the SumUp App, which you can use on your Android or iOS tablet or smartphone.

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Download the SumUp App

The SumUp App is full of handy features to help you run your business on the go. You'll also need it to take transactions with your Air Card Reader. Here's how to get it.

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Lost or stolen Air Card Reader

The security of your money and data is of the utmost importance to us at SumUp, which is why we’ve set out a number of protections in case you experience a problem.

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Devices compatible with the SumUp Air

Is the SumUp Air compatible with my device? The Air Card Reader has certain compatibility requirements in order to connect. Check if your device is compatible here.

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Providing receipts with the SumUp App

Sending receipts with the SumUp App is super easy and allows you to send receipts for Air Card Reader transactions or cash payments. You can also quickly print receipts by connecting to a bluetooth printer.

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Printers

We support various receipt printers that connect to via Bluetooth to your phone or tablet, allowing you to easily provide your customers with a physical receipt.

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Cloud print services

Cloud Print will enable you to manage your business transactions more efficiently by allowing you to easily share or print transaction receipts via the SumUp App.

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