Support

Business management

Edit my billing descriptor

Edit your billing descriptor to change how transactions with your business appear on customer bank statements.

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Customise my receipts

Personalise your customer receipts by editing the business information shown on them and adding a custom message.

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Check my gift card status

View the status of all the gift cards you’ve ever sold, including when they were purchased and redeemed, and refund gift card sales by adding more credit.

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Customise my gift cards

Get started with SumUp Gift Cards by choosing gift card designs that customers can select from and adding discounts or preset gift card values.

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Sell my gift cards

Share your gift cards page with customers and check out how customers buy and use gift cards.

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What are SumUp Gift Cards?

SumUp Gift Cards allow you to sell gift cards that customers can then redeem with your business. Here’s how they work.

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Sales history

Your sales history contains a basic breakdown of all the payments you’ve accepted using SumUp.

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Categorise my items

Organise your item catalogue by adding categories to create virtual shelves for all your items. Discover how you can edit and delete categories to manage your items.

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Add custom tax rates

VAT rates are preset for your country of registration and a 0% tax rate is also universally included. If you need to create custom tax rates, here’s how you can do it.

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Accept card payments abroad

As well as operating your business in your home country, we want to make it easier for you to grow your business when travelling abroad too.

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Create employee profiles

Set up employee profiles to create separate logins for each of your employees, allowing you to customise what employees are able to do.

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How to use items with SumUp

Ever wanted to save your bestselling items for quicker sales in the future? Introducing items, allowing you to create an item catalogue for use across your SumUp profile.

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Manage my inventory

Enable inventory management with SumUp to track your stock levels so you always know when your inventory needs replenishing.

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Add items to my item catalogue

Manage your entire inventory in one place with items. Add your items and they will sync across your SumUp app and profile and be available for use with all our products and features.

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Edit my items

You can amend your items at any time with just a few quick clicks. Here’s how it’s done.

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