Related sections
SumUp Solo
Why is my card reader blocked?
If you see "Blocked device", your device's security mechanism has triggered. Here's what to do with blocked card readers and how to prevent future blockages.
Read ArticleRefill my Solo printer paper
When your Solo printer runs out of paper, here’s how you can quickly replace the paper roll and continue printing.
Read ArticleWhat's the Solo printer?
The Solo printer connects to your Solo card reader so you can easily print receipts. Check out how the Solo printer works right here.
Read ArticleAccept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleConnect to the internet
Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read ArticleWhat's the Solo card reader?
The Solo card reader was designed to easy and mobility. Its touchscreen and standalone design allow you to accept card payments wherever you may be.
Read ArticleUpdate my card reader
Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.
Read ArticleResend or reprint receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleCharge a card reader with my Solo printer
The Solo printer comes with a USB-C cable and adaptor, which can be used to charge your printer and a card reader simultaneously. Here are the details.
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