Support

SumUp Solo

What's the Solo card reader?

The Solo card reader was designed to easy and mobility. Its touchscreen and standalone design allow you to accept card payments wherever you may be.

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Update my card reader

Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.

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Resend or reprint receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Lost or stolen card reader

What happens if your card reader goes missing? Here's how we protect your private data and that of your customer and how to prevent fraudulent card reader use.

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Accept card payments with the Solo

The SumUp Solo makes it easy to accept card payments in the palm of your hand. Learn how to take card transactions with the Solo right here.

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SumUp Solo: Set-up guide

Once your new SumUp Solo Card Reader has arrived, all that’s left is to set it up. Here’s how to take your Solo from box to counter so you’re ready to start accepting payments.

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SumUp Solo: How to connect

Your SumUp Solo Card Reader needs either Wi-Fi or a mobile network connection to accept payments. Check out this guide to get connected and learn how to solve a few common connectivity issues.

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SumUp Solo: Manual

Unlock the full potential of your SumUp Solo Card Reader with this guide to the all of its features and functionalities, from technical advice to operating tips.

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