Related sections
My profile
Change my business details
Edit your business info to switch the legal type of your business, change your company signatory or edit your company name and address.
Read ArticleUpdate my personal details
Edit your SumUp profile details to amend your home address and update the name of the profile owner.
Read ArticleEdit my contact details
Edit your email address and amend your phone number to update contact details and change the email you use to log in.
Read ArticleEdit my billing descriptor
Edit your billing descriptor to change how transactions with your business appear on customer bank statements.
Read ArticleCustomise my receipts
Personalise your customer receipts by editing the business information shown on them and adding a custom message.
Read ArticleRefer a friend
Earn rewards for you and your friends by recommending SumUp. Simply share your invite link and, if your friend orders one of our card readers, you’ll both get a referral bonus.
Read ArticleVerify my SumUp profile
For legal reasons, we have to ensure everyone using SumUp is who they say they are. Verifying your identity is quick and easy and removes the €5,000 pre-verification limit.
Read ArticleClose my profile
We'll be sorry to see you go, but if you really must leave, here's how you can permanently close your SumUp profile.
Read ArticleChange or reset my password
Reset your password if you forget it or change your password for security reasons. Here's everything you need to know about updating your password.
Read ArticleHow do transaction limits work?
Check out the limits to the transactions you can take with SumUp and how you can reduce the impact of them.
Read ArticleUpdate my bank information
You can easily change the bank account details associated with your SumUp profile. Here's how.
Read ArticleUpload documents on my SumUp profile
On occasion, we may ask you to upload a little extra documentation. For example, to verify your profile. Here's how you can quickly and easily upload documents.
Read ArticleCreate employee profiles
Set up employee profiles to create separate logins for each of your employees, allowing you to customise what employees are able to do.
Read ArticleRestricted businesses
As a regulated entity, we operate under strict requirements imposed by the financial regulator, the card schemes (Visa, Mastercard and American Express) and our acquiring banks, who act as a gateway to the card services.
Read ArticleActivate my profile
Once you’ve signed up, you’ll need to activate your SumUp profile to start taking payments. Activating your profile is quick and easy. Here’s how it’s done.
Read ArticleMy SumUp profile
Your SumUp profile, along with the app, is the centre of your SumUp universe. From here you can access all the features and settings you need to keep your business running smoothly.
Read ArticleBank account compatibility
There are a some requirements for connecting a bank account to your SumUp profile. Find out if your bank account can be used with SumUp and what to do if your bank isn't compatible.
Read ArticleHow to sign up for SumUp
This is the place for all the information you need to sign up for SumUp in one quick and easy guide.
Read Article