Permanently close your profile
On your SumUp profile, click "Support" in the top right corner of the screen.
Click "Send us a message" and select "Close my profile" as the subject to email us with your request to close your profile.
Please state clearly your desire to permanently close and delete your SumUp profile.
Before closing your profile
Download reports and make a note of any other relevant details you may to access once your profile is closed.