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Create and Manage Employee Accounts

Employee accounts allow you to create separate accounts for each employee. This means that not only can you review the sales for every individual employee, but the transactions processed by your employees will be paid out to the bank account registered to your main account.

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Customizing Your Receipts

With just a few simple clicks on sumup.me, you can now tailor your SumUp receipts to suit your business. This article will tell you how you can amend the details on your receipts so your customers can easily recognize their payments as well as your business.

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Amend Profile Information

Your business and personal details should always be up-to-date because this information is used to verify your identity. To update your information, please contact our Support Team at support@sumup.com.

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Verification Documents

As a provider of payment services, SumUp is required to identify customers in line Anti-Money Laundering rules set out in the Bank Secrecy Act and the Patriot Act. This means that from time to time, you may be asked to share additional documentation to verify your account.

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Reset Password

If you have forgotten your SumUp password and would like to reset it, you have the option to request an email that lets you reset your password on your login screen at sumup.me as well as in the SumUp App.

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Refer a Friend

Love your SumUp Card Reader? Now when you refer a friend to SumUp, youโ€™ll earn $20 for each friend that starts using a SumUp Card Reader.

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Change Your Bank Account

If you need to change or update your bank account details, just email our SumUp Support Team (support@sumup.com) a copy of a bank statement with your new bank information, including:

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