Related sections
SumUp POS
My barcode scanner won't connect
When you scan the pairing barcode in the app or on your POS system, your scanner should beep three times. If it doesn't, you may need to resolve a connectivity issue.
Read ArticleSet up a barcode scanner
Connect a barcode scanner and configure its settings so you can scan and add items to the cart at checkout using barcodes.
Read ArticleIs my barcode scanner compatible?
Check if your barcode scanner is compatible with the SumUp app and POS devices.
Read ArticleBack Office Highlighted Reports
The main Reports page in the FranPOS back office can be overwhelming given the myriad options. This new feature offers a way for merchants to easily find their most-used reports.
Read ArticleIs my device compatible?
Check if your mobile device is compatible with the SumUp app and what additional compatibility requirements there may be.
Read ArticleMaster Product Catalog: How it works
The product master catalog is an innovative SumUp feature that allows merchants to easily scan in and upload large SKU counts to their product catalog. Learn how it works here.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleDownload the app
Install our app on your mobile device to access a host of helpful features on the go. Here's how to find and download the SumUp app.
Read ArticleHow to Process a Refund or Return
To process a refund or return on your SumUp POS, simply follow the steps below.
Read ArticleSumUp POS (Restaurants): How to add a new gift card
SumUp POS (Restaurants): How to add a new gift card
Read ArticleSumUp POS (Retail/Salon): How to enable service providers and commissions
SumUp POS (Retail/Salon): How to enable service providers and commissions
Read ArticleManaging payment methods and Gift Cards
A guide to managing payment methods and Gift Cards
Read ArticleHow to Book an Appointment
Learn how to book an appointment on your SumUp POS by following the steps below.
Read ArticleManaging Sales Tax and Tax Settings
Learn how to adjust your sales tax in your SumUp POS system
Read ArticleHow to close the drawer and run a Z (cash) report
A quick guide to how to close the drawer and run a Z (cash) report
Read ArticleHow to configure your booking settings
A guide to how to configure your booking settings
Read ArticleSumUp POS (Retail/Salon): How to add a new service
SumUp POS (Retail/Salon): How to add a new service
Read ArticleSumUp POS (Restaurants): How to add a new item category
SumUp POS (Restaurants): How to add a new item category
Read ArticleSumUp POS: Setting up your SumUp POS
View step-by-step instructions to start using your SumUp POS.
Read ArticleReceive or Reconcile Products and Inventory
Learn how to receive or reconcile products and inventory on your SumUp POS by following the steps below
Read ArticleHow to View Your Transactions
Follow the guide below to learn how to view your transactions on your SumUp POS.
Read ArticleAdd a New Retail Gift CardÂ
Learn how to add a new retail gift card on your SumUp POS by following the steps below.
Read ArticleHow to Add a New Item
Learn how to add a new item on your SumUp POS by following the steps below.
Read Article