Related sections
Pro Card Reader
Set up my card reader
Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.
Read ArticleUpdate my card reader
Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.
Read ArticleAccept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleMy card reader won't connect
Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read ArticleConnect to the internet
Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.
Read ArticleResend or reprint receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleIs my printer compatible?
Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleMy card reader is blocked
If your device is blocked or otherwise defective, you may be eligible for a free replacement. Here's how you can get a replacement device if yours breaks.
Read ArticleWhat's the Pro printer?
The Pro printer connects to your Pro Card Reader so you can easily print receipts. Check out how the Pro printer works right here.
Read ArticleConnect to a card reader
Connect to your card reader via the SumUp app so you can take orders and the accept card payments seamlessly.
Read ArticleRefill my Pro printer paper
Printer out of paper? Here's how to replace your Pro printer's paper rolls and what to do if there's a paper jam.
Read ArticleWhat's the Pro?
The Pro card reader is a mobile, standalone card reader with a built-in SIM card so you can accept card payments no matter where you are.
Read ArticleReduce the risk of chargebacks
The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.
Read Article