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US 🇺🇸 | Help Center POS+L IconSumUp POS

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Remote payments

Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

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Resend or reprint receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Get paid with payment links

Share payment links with customers to get paid remotely and, once sent, see how your customers complete payment link transactions.

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What are payment links?

Payment links are an easy, flexible way to accept remote payments online. Here’s what you need to know.

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What are QR code payments?

QR codes allow you to easily take contactless payments no matter where you are, allowing customers to simply scan and pay.

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Set up QR codes

Create QR codes so you can quickly and easily share your payment details with customers. Here’s how to start using QR codes.

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Accept QR code payments

Share your QR codes with customers or print QR codes to display in order to start accepting payments with QR codes. Here’s how it works.

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Check my payment link status

Check the status of payment links you've sent to see whether you've been paid yet and how to resend unpaid payment links.

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Customise my gift cards

Get started with SumUp Gift Cards by choosing gift card designs that customers can select from and adding discounts or pre-set gift card values.

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Sell my gift cards

Share your gift cards page with customers and check out how customers buy and use gift cards.

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Check my gift card status

View the status of all the gift cards you’ve ever sold, including when they were purchased and redeemed, and refund gift card sales by adding more credit.

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Reduce the risk of chargebacks

The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.

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Getting Started with Mobile Payments

With our Mobile Payments feature, you can share the payment link from any transaction to get paid. Whether you share it via email, text, or even with a scan of your business' QR code, this additional payment method can reduce wait times and offer your customers another payment method.

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What are SumUp Gift Cards?

SumUp Gift Cards allow you to sell gift cards that customers can then redeem with your business. Here’s how they work.

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Preventing Chargebacks When Accepting Remote Payments

Accepting remote payments can be a great way for your business to increase customer convenience and accept payments for services rendered – even when the cardholder is not present. A card not present (CNP) transaction is one that is conducted via the phone, internet, mail, or mobile device, where the physical card is not presented to the merchant.

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Accepting Payments with Virtual Terminal

This guide will help you get started accepting remote payments quickly and securely through our Virtual Terminal feature. Learn more about Virtual Terminal here.

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Getting Started with Virtual Terminal

What is Virtual Terminal? This remote payment feature allows you to accept card payments by simply entering the card details on your phone or computer – no card reader necessary. Not only does this increase flexibility and cash flow by accepting remote payments, but it also enables you to use Virtual Terminal as a backup if your card reader isn’t available.

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