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US 🇺🇸 | Help Center Understanding Payments IconUnderstanding payments

accepting paymentsAccepting payments

ASSET: Business management iconBusiness management

US 🇺🇸 | Help Center Account Setup IconAccount setup

accepting paymentsAccept payments

My profileMy Account

US 🇺🇸 | Help Center Sales History IconSales history

Pricing & OrderOrder & Pricing

Security & privacySecurity & Privacy

Product

US 🇺🇸 | Help Center POS+L IconSumUp POS

3GPro Card Reader

Remote PaymentsRemote payments

SumUp Help Center Plus IconPlus Card Reader

US 🇺🇸 | Help Center Lite Reader IconLite Card Reader

SumUp HelpCenter Solo IconSolo Card Reader

CardSumUp Business Account

SumUp InvoicesSumUp Invoices

SumUp ConnectSumUp Connect

Plus Card Reader

Activate Bluetooth

Turn on your Bluetooth so you can connect to other devices to take payments.

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Is my device compatible?

Check if your mobile device is compatible with the SumUp app and what additional compatibility requirements there may be.

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Download the app

Install our app on your mobile device to access a host of helpful features on the go. Here's how to find and download the SumUp app.

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My card reader is blocked

If your device is blocked or otherwise defective, you may be eligible for a free replacement. Here's how you can get a replacement device if yours breaks.

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Get the most out of my card reader

Improve the performance of your card reader with advice on how to use it best. From battery life to updating your reader, here’s what you need to know.

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Accept card payments

Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.

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Is my printer compatible?

Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.

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What’s the Plus card reader?

The Plus card reader offers an easy, mobile way of accepting card payments wherever you are by connecting to you mobile device.

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Resend or reprint receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Reduce the risk of chargebacks

The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.

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My card reader won't connect

Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.

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Update my card reader

Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.

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Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

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Connect to a card reader

Connect to your card reader via the SumUp app so you can take orders and the accept card payments seamlessly.

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Set up my card reader

Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.

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