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US 🇺🇸 | Help Center Understanding Payments IconUnderstanding payments

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ASSET: Business management iconBusiness management

US 🇺🇸 | Help Center Account Setup IconAccount setup

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US 🇺🇸 | Help Center POS+L IconSumUp POS

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SumUp Business Account

Check My SumUp Card Limits

There are payment limits on your SumUp Mastercard* to protect you should your card be lost or stolen. Find out what these limits are and how you can change them.

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Add my card to a wallet app

Add your card to a wallet app so you can make in-person payments with your card via your smartphone or device.

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What’s a virtual card?

Virtual cards work just like regular cards, except instead of having a physical card, your card is accessed and used via the SumUp app.

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Set up my Business Account

Complete setup for your account and customise your preferences to get the most out of your Business Account*.

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Transfer and Account Confirmations

Transfer confirmations include key information about a single transfer, including the amount, transfer date, recipient and sender details and the transfer status at the time of download.

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Check my SumUp Mastercard* details

Check your SumUp Mastercard* details via the SumUp app so you can make online payments with your card.

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SumUp Mastercard* delivery

Find out how your SumUp Card makes its way from us to you, including expected card delivery times and what happens if your card is lost in the post.

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What does the Business Account cost?

It’s free to open a Business Account and we don’t charge for payments or transfers.

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SumUp Business Account: How to Recover Payments

If you transferred money by mistake and want your money back, you can attempt to recover it in some cases. Here’s how.

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Change my PIN

Reset and enter a new PIN to maintain the security of your SumUp Mastercard* if you forget your PIN or think it may have been compromised.

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Set up Strong Customer Authentication

Strong Customer Authentication (SCA) verifies online payments or transfers to prevent fraudulent payments. Here’s how to set it up.

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Freeze My SumUp Mastercard*

For your peace of mind, we've made it easy to temporarily deactivate, or freeze, your SumUp Mastercard* and reactivate your card again when you’re ready. In more serious cases, you can also permanently deactivate your card and get a replacement.

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Verify my Business Account

Confirm your identity to unlock your Business Account* so you can start using it and help to secure it against fraudulent activity.

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Check my account balance

View your Business Account's current balance to keep track of your money.

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SumUp Business Account*: Unsuccessful transfers

If a money transfer to or from your SumUp Business Bank Account* fails, it could be caused by one of the following reasons.

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SumUp Mastercard* Unsuccessful Transactions

Why was your SumUp Card transaction declined? Check out these common causes of card transaction failure and see what you can do to correct the issue.

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SumUp Business Account: Transfer Statuses

With a SumUp Business Bank Account, you can easily transfer money in and out of your account. In this article, we’ll cover:

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Add Money to My SumUp Business Account

It’s easy to check the balance of your SumUp Business Account. See the steps below to get started.

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Activate My SumUp Mastercard*

Once your SumUp Mastercard* Debit Card arrives in the mail, you’ll need to activate it and set up a PIN. Here’s how it works.

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Download account detail statements

Get a PDF copy of your account details containing key information about your account, such as account holder name, bank, address, and account number.

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Open a Business Account

Sign up for a Business Account* with SumUp and start managing your money in one convenient place.

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What's the SumUp Business Account?

Manage your money in one convenient place with the SumUp Business Account*. Send and receive transfers and receive next-day payouts for transactions with SumUp.

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