Support

POS + Loyalty

POS + Loyalty: Printer Management

In this article, we’ll cover how to add and delete a new printer from the Back Office, how to edit the name of the printer, and how to edit the features of a printer.

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POS + Loyalty: Access the Back Office

In this article, we’ll cover how to access Settings in your SumUp App, how to access the back office on your SumUp POS, and how to analyze the Product Sales Report in your Back Office.

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POS + Loyalty: Loyalty Dashboard Self Onboarding

This series of videos will help you set up your Loyalty dashboard, utilize your announcements, send promotions, monitor campaign reach, and use our autopilot system.

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POS + Loyalty: Daily Reconciliation

In this article, we’ll cover how to open and close your drawer and fill in your cash fund, how to see your cash flow at the end of the day, and how to modify your cash flow.

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POS + Loyalty: How to access and cancel an order

In this article, we’ll cover how to access your daily orders, how to cancel an order, and how to cancel an order already sent.

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POS + Loyalty: Menu Management

In this article, we’ll cover how to add taxes into your POS, create, edit, delete and deactivate a product, how to change the order of a category in the product list, how to add, edit and delete an option, to activate an option on a product, and how to create a new menu or edit a menu for your establishment.

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POS + Loyalty: How to take an order

The SumUp Point of Sale (POS) + Loyalty was created with you—and your customers—in mind! Learn how to create a seamless checkout experience with the tips below.

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POS + Loyalty: User Management

Before you get started using SumUp Point of Sale (POS), it’s important to know which accesses you can manage in your Back Office versus your iPad.

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POS + Loyalty: Menu Upload FAQ

Before you set up your SumUp Point of Sale (POS), you’ll need to upload your menu or product catalog. There are several menu formats you can use.

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