How to check the status of a gift card

To see a total and history of your sold gift cards, simply:

  1. Log in to your SumUp App.

  2. Tap “More” in the bottom menu bar.

  3. Select “Gift Cards”

  4. Tap on a Gift Card to see the details and history of the Gift Card.

How to redeem gift cards

Once your customer has purchased a gift card, they can use it to buy items from your business. You can keep track of your gift card finances and the balances on the gift cards by following the steps below:

  1. Log in to your SumUp App.

  2. Tap on “More” in the bottom right-hand corner.

  3. Select the gift card that you want to redeem.

  4. Tap on “Redeem”.

  5. Insert the amount that your customer would like to redeem.

  6. To confirm, select “Redeem” at the bottom of the screen.

You will now be able to see the available balance of the gift card.

Note:

It’s currently not possible to select gift cards as a payment method while processing a transaction.

How to add credit to gift cards

Should you need to, you can always add credit to your customer’s gift card. Once you’ve accessed the Gift Cards section in your app, here’s how you can add credit:

  1. Tap “Credit”.

  2. Input the amount you want to add.

  3. To confirm, select “Credit”.

The amount will now be added to the existing balance of the gift card.