Support

Related sections

Product

SumUp TapTap to Pay

3G3G card reader

Remote PaymentsRemote payments

Cash AdvanceCash Advance

SumUp InvoicesSumUp Invoices

AirAir card reader

SoloSolo card reader

CardBusiness Account & card

Online StoreOnline Store

ASSET: SumUp One iconSumUp One

POS LitePOS Lite

Topic

My ReportsMy reports

accepting paymentsAccepting payments

Business management iconBusiness management

My profileMy profile

Security & privacySecurity & privacy

My PayoutsMy payouts

Pricing & OrderPricing and order

My payouts

What are payout reports?

We send you payout reports whenever we settle a payout. Find out how you can track your payouts for accounting by downloading and sending payout reports.

Read Article

Payouts: How do I get my money?

Payouts are how the money you accept during card transactions makes its way from us to you. Check out how to customise the way you get paid.

Read Article

Payout delays

Why is my payout delayed? Find out about potential payout delays and when you can expect to receive your money.

Read Article

Change my payout settings

Choose how you get paid with SumUp by changing how you receive your money and amending your payout frequency. Here's what you need to know.

Read Article

Update my bank information

Change the bank account connected to your SumUp profile to decide where you want us to send your money.

Read Article

Payout status: Where's my money?

Check your payout status to view when and where your money is being sent and how much you can expect to receive.

Read Article