Our online payment features allow you to accept payments for goods and services even when the cardholder isn't present. When taking remote payments, it's important to follow these best practices to make sure both you and your customers have a positive experience.

ARTICLE: Preventing chargebacks during remote payments

Preventing chargebacks during remote payments

With our Payment Links feature, you can share the payment link from any transaction to get paid.

ARTICLE: Payment Links: Overview

Payment Links: Overview

Discover how you can share your gift cards with your customers and how they can customise and purchase gift cards for themselves or others directly from your business’ gift card page.

ARTICLE: Selling my Gift Cards

Selling my Gift Cards

If you're new to the Payment Links feature, this guide will help you get started taking payments from your phone.

ARTICLE: How to use Payment Links

How to use Payment Links

Your customers want to pay with a credit card but are not physically present to make the payment? That’s why we’ve developed Virtual Terminal.

ARTICLE: Getting started with Virtual Terminal

Getting started with Virtual Terminal

Gift cards that have been purchased from your SumUp Gift Cards page can be redeemed through your SumUp App. Find out how you can redeem and credit and check the balance on the gift cards with this step-by-step guide.

ARTICLE: How to pay using SumUp Gift Cards

How to pay using SumUp Gift Cards

Your customers can now personalise their SumUp Gift Cards by choosing from a selection of custom designs. Find out how you can add this feature to your gift cards with this simple step-by-step guide.

ARTICLE: Customising SumUp Gift Cards

Customising SumUp Gift Cards

Once you have sent a link to your customer, you can easily monitor or change the status of the transactions via the SumUp App. Here’s a step-by-step guide on how you can see whether your payments have been sent, revoked or paid.

ARTICLE: Reviewing my Payment Links transactions

Reviewing my Payment Links transactions

SumUp Gift Cards are a simple way to start selling gift cards for your business online. Find out important information about the feature and benefits of selling gift cards online.

ARTICLE: What are SumUp Gift Cards?

What are SumUp Gift Cards?

United Kingdom

English

Germany

German

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Bulgarian

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Polish

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Ireland

Austria

France

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Italy

Netherlands

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Sweden

Swedish

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Croatian

Chile

Spain

Slovenia

Slovenian

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Slovakian

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Czech

Estonia

Estonian

Luxembourg

Lithuania

Lithuanian

Latvia

Latvian

Hungary

Hungarian

Greece

Greek

Finland

Finnish

Portugal

Portuguese

Norway

Norwegian 

Malta

Denmark

Danish

Romanian

Cyprus

United States

Brazil

FOOTER: Default

Discover all you need to know about the SumUp 3G Card Reader. Learn how to set up your 3G Reader, accept payments and enable employee profiles and tipping.

SECTION: 3G Reader

3G Reader

Remote payments ensure there are lots of ways you can get paid with SumUp. From payment links to gift cards, learn how to securely take remote payments.

Remote Payments

SECTION: Remote Payments

Stay organised and keep an eye on your ins and outs with SumUp's helpful reports. Find out how to access, export and send all your reports here.

My Reports

SECTION: My Reports

SumUp Invoices is designed to make sending invoices quick and easy. Discover how to send invoices, manage customer lists and import product catalogues.

SumUp Invoices

SECTION: SumUp Invoices

Keep your business running smoothly with details on how to start accepting payments and get paid with SumUp, from refunds and receipts to NFC and tipping.

accepting payments

SECTION: Accepting Payments

Accepting payments

SumUp helps you manage your business with a host of useful features on your profile. Easily add items to sell via SumUp profile and manage employee profiles.

Business management icon

SECTION: Business management

Business management

From setting up your SumUp Air Card Reader to accepting payments and issuing receipts, here's everything you need to make the most of your Air Reader.

SECTION: Air Reader

Air Card Reader

Your SumUp profile puts you in control. Learn how to sign up for SumUp, edit your profile and use all its features to unlock your business's potential.

My profile

SECTION: My Profile

Discover how to use the SumUp Solo Card Reader. From setting up your Solo to accepting and refunding payments, here's how to make your Solo work for you.

Solo

SECTION: Solo

Solo Card Reader

The SumUp Business Account gives you faster access to your money. Learn how to manage transfers, activate your SumUp Card and learn more about payment limits.

Card

SECTION: SumUp Card

Business Account & card

You can create an online store with SumUp to start selling your products online. Simply add your products and start sharing your store with customers.

Online Store

SECTION: Online Store

Find out everything you need to know about staying secure with SumUp, including maintaining privacy and dealing with chargebacks and retrieval requests.

Security & privacy

SECTION: Security & privacy 

Understand your payouts with details on how long it takes to receive payouts with SumUp and create payout reports to keep track of your money.

My Payouts

SECTION: My Payouts

Get off the to best start with everything from a little help on which SumUp Card Reader is best for you to information on pricing, fees and delivery.

Pricing & Order

SECTION: Pricing and Order

Pricing and Order