Related sections
Solo card reader
Get the most out of my card reader
Improve the performance of your card reader with advice on how to use it best. From battery life to updating your reader, here’s what you need to know.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read ArticleConnect to the internet
Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.
Read ArticleUpdate my card reader
Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.
Read ArticleResend or reprint receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleWhat's the Solo?
The Solo card reader is easy-to-use and mobile and can be used to accept payments independently or while connected to another device.
Read ArticleAccept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleWhy is my card reader blocked?
If you see "Blocked device", your device's security mechanism has triggered. Here's what to do with blocked card readers and how to prevent future blockages.
Read ArticleChange my Solo's display settings
Change your Solo's display settings to amend your screen brightness and adjust screen timeout settings and sleep mode.
Read ArticleReduce the risk of chargebacks
The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleWhat's the Solo printer?
The Solo printer connects to your Solo card reader so you can easily print receipts. Check out how the Solo printer works right here.
Read ArticleRefill my Solo printer paper
When your Solo printer runs out of paper, here’s how you can quickly replace the paper roll and continue printing.
Read Article