Support

Air Card Reader

SumUp and the environment

We are taking a number of different steps to reduce the impact that we have as a business on the environment.

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Install a firmware update

Our team is constantly working on making our card readers even more reliable and faster. From time to time updates will be available for the firmware of the card reader. Here's how to stay up to date.

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Cloud print services

Cloud Print will enable you to manage your business transactions more efficiently by allowing you to easily share or print transaction receipts via the SumUp App.

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Printers

We support various receipt printers that connect to via Bluetooth to your phone or tablet, allowing you to easily provide your customers with a physical receipt.

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SumUp Air: Compatibility

Not sure if your phone or device is compatible with your SumUp Air Card Reader? We've compiled some information here to help you find out if your card reader will work with your device.

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SumUp Air: Overview

SumUp Air is a great addition to your business. It works in connection with the SumUp App, which you can use on your Android or iOS tablet or smartphone.

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SumUp Air: Manual

This section contains everything you’ll need to know about accepting card payments with your SumUp Air.

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SumUp Air: Setup guide

After receiving your SumUp Air Card Reader, there are just a few short steps before you're ready to start accepting card payments. Here's what you need to do.

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SumUp Air: Troubleshooting guide

Can't connect to your phone or tablet? We’ll guide you through troubleshooting your Air Card Reader so you can return to your sales as quickly as possible.

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SumUp Air: Accepting card payments

Accepting card payments with the SumUp Air is super easy. This guide will show how it's done.

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Lost or stolen Air Card Reader

The security of your money and data is of the utmost importance to us at SumUp, which is why we’ve set out a number of protections in case you experience a problem.

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Download the SumUp App

The SumUp App is full of handy features to help you run your business on the go. You'll also need it to take transactions with your Air Card Reader. Here's how to get it.

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