Support

3G Reader

Resend or reprint receipts

Need to send a receipt for an old transaction? Here's how you can resend or reprint an receipt via your SumUp profile or the app in just a few clicks.

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Update my card reader

Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.

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SumUp 3G: Set-up guide

To begin accepting card payments with your new 3G Card Reader, you must first set it up.

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Lost or stolen 3G Card Reader

At SumUp, we do everything we can to keep you and your data protected. This includes taking measures to keep your information safe should your card reader go missing.

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3G Printer: Attach and detach your 3G Card Reader

To print receipts, your SumUp 3G Card Reader must be attached to the 3G printer before pressing the green tick to charge a transaction. Here’s how to attach your printer.

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SumUp 3G: Manual

Get to know your 3G Card Reader. From features to general operating tips, the manual below offers a comprehensive look at our reader.

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SumUp 3G: Overview

The SumUp 3G Card Reader is crafted for merchants who prefer a standalone device for accepting debit and credit card payments.

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Connect my SumUp 3G to the internet

Connect your SumUp 3G to a new Wi-Fi network and so you can continue accepting payments uninhibited. Here's how to get connected with the 3G.

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SumUp 3G: Accepting card payments

As soon as your 3G Card Reader has been set up, you can begin accepting card payments. Here's how to do it.

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SumUp 3G Printer: Manual

The SumUp 3G printer is a mobile all-in-one printer, charging station and cradle for your 3G Card Reader. Find out everything you need to know about maintaining and using your device right here.

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Providing receipts with the SumUp 3G

Receipts are a key part of a transaction. Learn how you can send, resend and print receipts using your SumUp 3G Card Reader and 3G Printer.

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