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Requirements for SumUp Air

    • Bluetooth 4.0—to connect wirelessly with the reader
    • Apple device: operating system iOS 8.0 or higher—to use the SumUp App on your phone
    • Android device: operating system Android 4.4 or higher—to use the SumUp App on your phone


Check if your device is compatible

Tested Apple iOS devices

Important

If you have troubles identifying which iPhone you’re using please visit this site here. For iPad and iPod touch click here and here respectively.


The easiest way to identify which model you’re using is by looking at the model number written on the bottom of the back of your device right above the regulatory markings.

To find the iOS version installed on your device, go to “Settings” > “General” > “About”. The number displayed in the line “Version” is the iOS version installed on your device.

In case the version displayed is lower than 8.0.0, please go to “Settings” > “General” > “Software Update” and tap “Install Now”.

Compatible Apple devices without iOS update
  • iPhone 5s
  • iPhone 5c
  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone SE
  • iPhone 7
  • iPhone 7 Plus
  • iPod Touch 6G
  • iPad Air
  • iPad Air 2
  • iPad Mini 2
  • iPad Mini 3
  • iPad Mini 4
  • iPad Pro (12.9”)
  • iPad Pro (9.7”)
Compatible Apple devices if iOS is updated to iOS 8.0 or higher
  • iPhone 4s
  • iPhone 5
  • iPod Touch 5G
  • iPad (3rd generation)
  • iPad (4th generation)
  • iPad Mini

These iOS devices are not compatible with the SumUp Air Card Reader
  • iPhone (1st generation)
  • iPhone 3G
  • iPhone 3GS
  • iPhone 4
  • iPod Touch 1G
  • iPod Touch 2G
  • iPod Touch 3G
  • iPod Touch 4G
  • iPad
  • iPad 2

 

Tested Android devices

We are continuously testing more smartphones and tablets to give you a clear answer on whether your device is compatible with our card readers.

Important

Most Android devices should work with our SumUp Air Card Reader. The minimum Android operating system (OS) required is 4.4 along with Bluetooth 4.0.


Below you can find a list of the most used Android devices in the UK and Ireland. If you’re having troubles identifying your device check “Settings” > “About Device” and look for “Device Model”.

Most used Android devices in the UK and Ireland:

Device Name Device Model
Samsung Galaxy S6 SM-G920F
Samsung Galaxy S7 SM-G930F
Samsung Galaxy S7 Edge SM-G935F
Samsung Galaxy S5 SM-G900F
Samsung Galaxy S6 Edge SM-G925F
Samsung Galaxy S IV GT-I9505
Samsung Galaxy A5 SM-A510F
Samsung Galaxy A3 SM-A300F
Samsung Galaxy J5 SM-J510FN
Samsung Galaxy Tab S2 8.0 SM-T715
Asus FonePad 7 K00Z
Lenovo Tab 2 A7-10  
Lenovo Tab S8-50  
HTC One M8s  
LG G4 H815   

Important

If your device isn’t listed above, it doesn’t mean that it is not compatible. The list only shows the most used smartphones and tablets that are used alongside our card reader in the UK and Ireland.

These Android devices are not compatible with the SumUp Air Card Reader
  • Galaxy S4
  • Galaxy Tab A SM-t280
  • Huawei Honor 8 Dual
  • Huawei P8 lite
  • Huawei Y5ll
  • OnePlus 2
  • Samsung J3

Identify and update your Android version

Requirements for SumUp Air

      • Bluetooth 4.0—to connect wirelessly with the reader
      • Apple device: operating system iOS 8.0 or higher—to use the SumUp App on your phone
      • Android device: operating system Android 4.4 or higher—to use the SumUp App on your phone 

To find the Android OS version installed on your device, go to “Settings” > “About Device” > “Software Information”. Scroll to “Android Version” and the version listed next to it is your software version (e.g. 4.2.1).

In case the version displayed is lower than 4.4 please open your device’s “Settings” > “About Device” > “System Updates” or “Software Updates” and choose to update to the latest software version.

Please note, that not every Android device can be updated to OS 4.4 or higher. To check if OS can be updated, visit gsmarena.com. Enter the name of your smartphone or tablet into the search bar and a detailed description of your device will open. Look for “Platform” and then “OS”. If your device is upgradeable to 4.4 or higher, you’re good to go. 

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