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POS Pro

Check my POS Pro order statuses

Keep track of your past orders by viewing order statuses for all the orders you've taken with POS Pro.

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Edit an order with POS Pro

Change an ongoing order with POS Pro to edit the order or cancel an order entirely. Here’s how it’s done.

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Take orders with POS Pro

Accept orders in-person or online with POS Pro. From opening an order to taking payment, here’s how to take an order.

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Manage my cashbook

Deposit cash in your cash drawer when opening a new till or withdraw cash when cashing up at the end of the day.

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Create custom discounts with POS Pro

Set up discounts for customers with POS Pro then apply discounts to your products at checkout.

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Configure my POS Pro printer setup

Change the roles your POS Pro printers perform by assigning default printers to different product types and amending your printer settings.

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Connect additional POS Pro hardware

Complete your POS Pro hardware setup by connecting a barcode scanner, price display and a buzzer to inform kitchen staff when orders arrive.

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Customise product pricing with POS Pro

Set variable prices for your products or sell products based on weight or time.

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Categorise my products with POS Pro

Create categories to help organise the products in your POS Pro product catalogue at checkout and set default behaviours for different categories.

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Open a till with POS Pro

To start accepting orders each day, you’ll need to open your till. You can also set the amount of cash in your cash drawer to make it easier to track using the cashbook.

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Create a product catalogue with POS Pro

Set up a product catalogue to use with POS Pro to simplify the checkout process. Here’s how it works.

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Set a service fee

Set a standard service fee for orders taken with POS Pro to add an extra percentage to cover service costs.

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Set up fast payments

Immediately open a new order after closing the previous one with fast payment mode to keep the orders flowing quickly in fast food or takeaway establishments.

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Track the performance of my business

POS Pro offers a range of reports to help track your business’s day-to-day and long term performance. Keep track of your numbers with POS Pro.

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Cash up a till

When you close a till, you’ll also need to count up the money collected during the shift. Here’s how it works.

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Resolve printer connectivity issues

Printer disconnected? When the "Can’t connect device" error message shows, here’s how you can reconnect your printer to resume printing.

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Manage a deposit in your POS Pro

In order to manage deposits for items like rentals or refundable purchases, you can set up a deposit system using product options and negative price products. By following these steps, you'll be able to include a deposit in your product orders, track it separately, and refund the deposit when the customer brings the item back.

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Check my POS Pro subscription

Keep track of your POS Pro subscription by checking how many active licences you have and which devices they’re connected to.

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Train new employees on POS Pro

Activate training mode so new employees can learn how to take, edit and cancel orders to get experience using POS Pro without impacting your cashbook or reports.

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Create menus

Create specific menus for your restaurant with special prices for different occasions. For example, a standard menu or happy hour menu.

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Edit my menus

Make changes to the set menus you’ve created with POS Pro by adding or removing items from a menu or editing menu details.

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Create optional extras

Set up optional extra to add to products during checkout so customers can customise their order. Here’s how it works.

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Update product details

Manage your product catalogue by making changes to items or deleting them completely. Here’s how it’s done.

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Customise my POS Pro setup

Tailor your POS Pro experience by activating and setting up various features that work to customise your checkout experience.

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Configure additional iPads

Use multiple tills with POS Pro by configuring a setup with multiple licences and iPads so you can take orders in several spots.

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What's POS Pro?

POS Pro offers an all-in-one point of sale experience, allowing you to simplify your ordering, payments and reporting all in one place.

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Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

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Is my card reader compatible?

Check if your card reader can connect to the smart phone, tablet or POS device you're using and what compatibility requirements there are for using our apps.

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Set up my POS Pro hardware

Get set up with POS Pro by setting up your iPad and connecting your hardware, such as a printer, card reader and cash drawer.

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Set up a barcode scanner

Connect a barcode scanner and configure its settings so you can scan and add items to the cart at checkout using barcodes.

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My barcode scanner won't connect

When you scan the pairing barcode in the app or on your POS system, your scanner should beep three times. If it doesn't, you may need to troubleshoot your barcode scanner's connection.

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Is my barcode scanner compatible?

Check if your barcode scanner is compatible with the SumUp app and POS devices.

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