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Solo card reader

Reissue receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Is my printer compatible?

Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.

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Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

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Accept card payments

Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.

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My card reader is blocked

If your device is blocked or otherwise defective, you may be eligible for a free replacement. Here's how you can get a replacement device if yours breaks.

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Change my Solo's display settings

Change your Solo's display settings to amend your screen brightness and adjust screen timeout settings and sleep mode.

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Connect to a card reader

Connect to your card reader via the SumUp app or a POS device so you can take orders and the accept card payments seamlessly.

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Update my card reader

Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.

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Connect to the internet

Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.

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My card reader won't connect

Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.

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What's the Solo printer?

The Solo printer connects to your Solo card reader so you can easily print receipts. Check out how the Solo printer works right here.

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What's the Solo?

The Solo card reader is easy-to-use and mobile and can be used to accept payments independently or while connected to another device.

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Set up my card reader

Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.

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Activate Bluetooth

Turn on your Bluetooth so you can connect to other devices to take payments.

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Refill my Solo printer paper

When your Solo printer runs out of paper, here’s how you can quickly replace the paper roll and continue printing.

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Reduce the risk of chargebacks

The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.

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