Sales History

Your sales history contains a basic breakdown of all the payments you’ve accepted using SumUp. In this article: Transaction overview Accessing my sales history Online filter options Transactions and sales details Transaction overview We provide you with a transaction list that allows you to ...

Employee Accounts

In this article: Employee Accounts Create Employee Accounts Employee Accounts Employee accounts allow you to create separate accounts for each employee. This means that not only can you review the sales for every individual employee, but the transactions processed by your employees will be paid...

Change Your Bank Account

If you need to change or update your bank account details, just email our SumUp Support Team (support@sumup.com) a copy of a bank statement with your new bank information, including:       Account name      Account number      Routing number (ABA) Note: The copy of the bank statement should ...

Amend Account Information

Your business and personal details should always be up-to-date because this information is used to verify your identity. To update your information, please contact our Support Team at support@sumup.com. In this article: Change email address Change mobile phone number Change address Change bu...

Refer a Friend

Like your SumUp card reader?  Now you can give your friends a discount on their first SumUp card reader by sharing a personal invite link. You’ll also benefit by earning a money reward for each new SumUp card reader ordered Log in to refer your friends now!  1. How can I refer my friends to SumUp...

Reset Password

In this article: Forgotten Password Change Password on sumup.me Forgotten Password If you have forgotten your SumUp password and would like to reset it, you have the option to request an email that lets you reset your password on your login screen at sumup.me as well as in the SumUp App. Just ...

Verification Documents

SumUp is registered as a Money Service Business with FinCEN and is required to identify its customers in line with the Anti-Money Laundering rules set out in the Bank Secrecy Act and the Patriot Act. Therefore, we are obligated to verify that you are the individual registered with the SumUp accou...

Contact Details

Need help? Contact our support agents by email or by phone during our office hours if you have any additional questions!   United States E-Mail support@sumup.com Phone 1 (888) 250-2164 Opening Hours 9am - 7pm EST (Monday-Friday)