Related sections
Solo Lite card reader
Update my card reader
Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleSet up my card reader
Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.
Read ArticleGet the most out of my card reader
Improve the performance of your card reader with advice on how to use it best. From battery life to updating your reader, here’s what you need to know.
Read ArticleIs my printer compatible?
Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.
Read ArticleMy card reader won't connect
Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read ArticleConnect to the internet
Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.
Read ArticleAccept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleRefill my Solo counter printer paper
When your Solo counter printer runs out of paper, here’s how you can quickly replace the paper roll and continue printing.
Read ArticleWhat's the Solo counter printer?
The Solo counter printer connects to your Solo card reader so you can easily print receipts. Check out how the Solo counter printer works right here.
Read ArticleAccept card payments with voice accessibility
Activate the voice feature to provide payment accessibility for blind and partially sighted customers.
Read ArticleSumUp card readers country-locked
Your SumUp card reader is tied to the country where it was first used. If you switch countries or buy a second-hand reader, your device may not work with your account.
Read ArticleIs my card reader compatible?
Check if your card reader can connect to the smart phone, tablet or POS device you're using and what compatibility requirements there are for using our apps.
Read ArticleConnect to a card reader
Connect to your card reader via the SumUp app or a POS device so you can take orders and the accept card payments seamlessly.
Read ArticleGenerate QR code receipts
With QR code receipts, your customers no longer need to enter their phone number or email address to receive a receipt. Instead, they can simply scan a QR code.
Read ArticleReduce the risk of chargebacks
The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.
Read ArticleWhat's the Solo Lite?
The Solo Lite card reader connects via Bluetooth to a smart device to provide an easy, mobile payment acceptance method no matter where you are.
Read Article