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3G card reader

Update my card reader

Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.

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Accept card payments

Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.

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My card reader won't connect

Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.

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Activate Bluetooth

Turn on your Bluetooth so you can connect to other devices to take payments.

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Connect to the internet

Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.

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Set up my card reader

Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.

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Reissue receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Is my printer compatible?

Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.

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Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

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My card reader is blocked

If your device is blocked or otherwise defective, you may be eligible for a free replacement. Here's how you can get a replacement device if yours breaks.

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What's the 3G printer?

The 3G printer connects to your 3G card reader so you can easily print receipts. Check out how the 3G printer works right here.

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Connect to a card reader

Connect to your card reader via the SumUp app or a POS device so you can take orders and the accept card payments seamlessly.

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Refill my 3G printer paper

Printer out of paper? Here's how to replace your 3G printer's paper rolls and what to do if there's a paper jam.

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What's the 3G?

The 3G card reader is a mobile, standalone card reader with a built-in SIM card so you can accept card payments no matter where you are.

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Reduce the risk of chargebacks

The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.

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