The aim of this guide is to show you how to accept card payments through our Virtual Terminal in your SumUp Account at sumup.me.

This feature is not available immediately upon registration. To request access to the Virtual Terminal, please log in, go to the Support tab in the left menu and send a message to our Support Team.

After you’ve supplied the information we need to verify your account, we will review these details and your account as a whole. As long as everything checks out, we will happily grant you access to the Virtual Terminal, and you’ll be good to go!

Transaction Fees for the Virtual Terminal

Country Currency Transaction Fees 
Members of the Eurozone* EUR 2,95% +  0,25 EUR
United Kingdom GBP 2,95% +  0,25 GBP
Unites States USD 2,95% +  0,15 USD
Switzerland CHF 2,95% +  0,25 CHF
Denmark DKK 2,95%  +  1,80 DKK
Sweden SEK 2,95%  +  2,30 SEK
Norway NOK  2,95%  +  2,00 NOK
Poland PLN  2,95%  +  1,00 PLN
Bulgaria BGN  2,95%  +  0,50 BGN
Czech Republic CZK  2,95%  +  6,00 CZK
Hungary HUF  2,95%  + 80,00 HUF

*Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Cyprus, Estonia, Finland, Latvia, Lithuania, Luxembourg, Malta, Slovakia, Slovenia

Step-by-Step Guide  

    1. Login to your SumUp Account at sumup.me and choose “Virtual Terminal” in the menu on the left side.

    2. You will now see the screen below:

      Bildschirmfoto_2017-08-01_um_23.24.32.png

    3. Type in the amount that you want to charge and enter a description.

      Important: Entering a description is not optional. You will only be able to process the payment if you entered a description.

    4. Type in your customer’s card details into the corresponding fields. When you’re done, click “Continue”.

    5. SumUp will now show you a short summary of your sale. If all data seems to be correct, click “Process payment” to confirm the transaction.

    6. All done! You can now view this transaction like any other transaction in your Sales History.
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