Cloud Print Service - A Step-By-Step Guide

Cloud Print will enable you to manage your business transactions more efficiently by allowing you to easily share or print transaction receipts via the SumUp App.

Note: Cloud printing service is only available within the SumUp App.

Send a receipt directly after processing a transaction

  1. Process the cash or card transaction in the SumUp App. You will then see this screen:

    Share_screen_EN.jpg

  2. Click on the share icon in the top right-hand corner.
  3. Select an option:
    • Print receipt via a connected printer
    • Share receipt via email, Bluetooth or another app
    • Save receipt to your iCloud or Google drive
  4. Confirm the option by selecting "print" or "share". The recipient will receive a PDF file with all relevant payment information such as product/service details, payment type and your business’ name and address.
  5. That’s it!

Note that as the merchant, you will not automatically receive a receipt when you share or print one for your customer.
If you wish to have a receipt for your accounting purposes, please see the following guide.

Send an additional receipt

You will always be able to send a receipt to your accountant or resend a receipt to your customer in the event that they lost their receipt and would like a replacement. Please follow these steps to resend a receipt:

  1. Open the SumUp App.
  2. Select Sales History.
  3. Choose the transaction for which you wish to send another receipt.
  4. Click on the 3 dots and select “Send receipt”.
  5. Tap on the share icon in the top right-hand corner.
  6. Select an option:
    • Print receipt via a connected printer
    • Share receipt via email, Bluetooth or another app
    • Save receipt to your iCloud or Google drive
  7. Confirm the option by selecting print or share.
  8. That’s it!

Tips to connect to your printer

  • Make sure that your printer has a cloud print function. Consult the printer’s manual for more information.
  • Cloud print works when connected to WiFi.
  • If your printer is connected to the same Google account as the device on which you use the SumUp App, you can share and/or print the receipt remotely.
  • Here you will find help on how to set up your Google Cloud Print.
  • Here you will find help on how to set up your Apple AirPrint.
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